Privacy Policy

Here is the revised version adapted for Thermava (USA) and the website https://thermava.us:


Last updated: 09.02.2026

Thermava (“we”, “us”, or “our”) operates the website https://thermava.us (the “Site”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our Site. Thermava provides products and services within the United States.


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.


How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill orders placed through the Site (including payment processing, shipping, and order confirmations)
  • Communicate with you regarding your order or inquiries
  • Screen orders for potential risk or fraud
  • Provide customer support
  • Improve and optimize our Site, products, and services

Device Information is used primarily to help screen for potential risk and fraud (particularly IP address monitoring) and to improve the functionality and performance of our Site.


Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business and provide our services. For example, we use WordPress and WooCommerce to power our online store, and secure payment gateways such as PayPal to process transactions safely.

We may also share your Personal Information to comply with applicable U.S. laws and regulations, respond to lawful requests, or protect our legal rights.


Cookies

Our Site uses cookies to enhance your browsing experience, analyze website traffic, and support essential site functionality. You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.


Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion, except where we are required to retain information for legal, tax, or accounting purposes under U.S. law.


Data Security

We take reasonable and appropriate measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed through secure, encrypted payment gateways.


Your Rights (U.S. Residents)

If you are a resident of the United States, you may have certain rights under applicable state privacy laws, including the right to request access to, correction of, or deletion of your personal information.

To exercise these rights, please contact us using the information below.


Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.


Contact Information

For more information about our privacy practices or if you have questions or concerns, please contact us:

Website: https://thermava.us
Website Name: Thermava
Email: info@thermava.com

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